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Rights Protection Center

Amount resolved within one month(USD)

$609,139

Number of People Resolved

14,280

 Taiwan Taiwan 2023-10-21 09:45

Resolved

As long as you invest 10,000, you can make hundreds of thousands of profits. Engineers say you can achieve profits

My first investment was 10,000. They told me to register as a member of the website and contact customer service. The customer service provided me with a remittance account number, and then I contacted the engineer to follow the steps. The whole process takes about 30 to 90 minutes to complete, and I will show you the profit after the operation (about 100,000 yuan). Then it was originally said that I could withdraw money, but later the customer service said that I had not signed up for the event, so I could not withdraw money. I contacted the engineer again and said that he would reinvest in the second phase of the operation, and the profit could reach 750,000, which would be given to me together with the profit from the first phase. I was a bit skeptical but remitted a second sum of 10,000 to the other party (different account), and the customer service replied to me in the same way.

[Object]

Land-FXLand-FX

[Amount] $20,000(USD)

Hong Kong China Hong Kong China 2023-10-21 09:45

Resolved

Unable to withdraw money after depositing money

I don't quite understand, the zero account needs to deposit 2,000, so I put in 2,000 and withdraw part of it. What kind of operation is the platform directly rejecting, there is no transaction volume? You didn't lose money so you didn't let me withdraw? Can't get it.

[Object]

ExnessExness

[Amount] $0(USD)

Hong Kong China Hong Kong China 2023-10-20 10:17

Resolved

Account manager defrauds customers

He said it was the highest rebate offered, 20 rebates for one lot of gold and 10 rebates for currency. As a result, one lot gold will return 4, and one lot currency will return 3. Is there such a thing? In order to make money, they will do whatever it takes. Most importantly, I asked my customers to open an account and prepare to make a deposit. I can't explain it to them now.

[Object]

TMGMTMGM

[Amount] $200(USD)

Hong Kong China Hong Kong China 2023-10-19 16:12

Resolved

Deposit 5,000, withdraw after losing 500, and withdraw 4,505. It is always not given because of system review.

Deposit $5,000 on January 3, 2023, and the transaction will be normal on January 4 and 5. The transaction on the 6th caused a large loss. After the test, the bilateral slippage of 1 lot was applied. On January 9th, the application for a withdrawal of 4,505 US dollars has not been processed yet. I have contacted customer service 4 times successively, but they are constantly being delayed.

[Object]

Anzo CapitalAnzo Capital

[Amount] $4,509(USD)

Hong Kong China Hong Kong China 2023-10-18 11:15

Resolved

My account is restricted from trading and delayed for 10 seconds

My account is restricted and delayed for 10 seconds, preventing me from buying at the points I want. What should I do?

[Object]

EightCapEightCap

[Amount] $0(USD)

Hong Kong China Hong Kong China 2023-10-15 01:17

Resolved

FXTM maliciously widen the spread of EURCHF at the beginning the market

EURCHF on Friday 2023.2.10 overnight position is still profitable, the opening price of 0.98808, set a capital preservation stop loss of 0.98806, Monday 2023.2.13 after the opening of the highest price only to 0.98660 near but put my stop loss at 0.98895, usually the species spread is only about 15, due to the opening period spread slightly floating can I understand, but this is too wired. It directly slips for 235 pips. This is not malicious widen the spread? I do not ask for too much. Each takes a step back. I only ask for compensation for my stop loss amount, but fortunately just contact this platform deposit is not much.

[Object]

FXTMFXTM

[Amount] $10(USD)

Hong Kong China Hong Kong China 2023-10-13 21:01

Resolved

False quote

Deliberately raising the amount leads to an inflated amount and an inflated profit, which ultimately leads to account losses. I ask the platform to compensate the profit of 1,400 US dollars. At night, the account balance is still 4,267 US dollars. When I wake up in the morning, it becomes 1,787 US dollars.

[Object]

DBG MarketsDBG Markets

[Amount] $1,400(USD)

Hong Kong China Hong Kong China 2023-10-11 12:22

Resolved

Deposit 21000 at FXTM, but it has been delayed

Deposited 21,000 yuan on the FXTM, but it has been delayed. The customer service has been delaying. Before the deposit, it took about half an hour to arrive. This time, the deposit has not been received for two days. I asked the customer service how long it will arrive. , they themselves cannot determine the time

[Object]

FXTMFXTM

[Amount] $3,000(USD)

Hong Kong China Hong Kong China 2023-10-07 10:02

Resolved

Invested 200,000 yuan, not allowed to withdraw

They used arbitrage to rob us of our hard-earned money. I made a round of deposit operations, and they asked me to add 188,000 yuan. I couldn't get the money and they refused to withdraw the money. Please ask the platform to give us a explanation.

[Object]

CPT MarketsCPT Markets

[Amount] $781,925(USD)

Hong Kong China Hong Kong China 2023-10-06 17:32

Resolved

It took less than three hours to deposit money into mt5, and it was clearly found that the funds have been transferred successfully, which caused me a loss

The deposit did not arrive, and I still shirked it for three hours, saying that I would wait, which made me close to liquidation. I was short of this fund support. I told the customer service many times to ask them to advance to my mt5, but they refused. Obviously they have found my deposit certificate and received a deposit notification, but they have not been able to get into the account so far. This kind of situation caused my losses to be compensated, and I should advance the deposit to mt5, but I just refused. Please contact the dealer as soon as possible to let them advance my deposit to mt5 to save my life.

[Object]

AvaTradeAvaTrade

[Amount] $14,744(USD)

Hong Kong China Hong Kong China 2023-10-06 09:02

Resolved

Unable to withdraw money, platform fraud

First of all, let me tell you the situation. I, Fan Jichun, opened an account and deposited funds on the EC platform. In July, I deposited a total of 5,000 US dollars in account opening and deposits. I operated 6 multiple orders and made a profit of 5,000 US dollars. The platform judged it as a poisonous order flow. At present, the platform is only willing to pay the principal, not the profit. I applied for a withdrawal on July 27th, and until August 20th, no withdrawal has been made to my account. This is a base case of mine! The platform has been using fake accounts to defraud, and it is still defrauding. Below I put the deposit and withdrawal evidence below.

[Object]

Ec MarketsEc Markets

[Amount] $10,077(USD)

Hong Kong China Hong Kong China 2023-10-05 17:02

Resolved

On the GTSE spam platform, the system maliciously miscalculated the order floating loss to 100 times, resulting in account liquidation!

At 15:50, April 27, 2023, the system time of the GTSE platform, I shorted 0.53 lots of USD/JPY at a transaction price of 133.838. At 15:51, the market price was displayed as 133.904. The floating loss of the order should be -34.98; but the system maliciously increased the floating loss of the order by 100 times, miscalculating it as -3498; and caused the account to liquidate! After this problem occurred, I immediately reported it to the platform customer service and account manager; but it has not been resolved until today (August 26, 2023)! GTSE is unwilling to take responsibility for such a malicious system error!

[Object]

GTSEnergyMarketsGTSEnergyMarkets

[Amount] $3,498(USD)

Hong Kong China Hong Kong China 2023-09-29 09:02

Resolved

As promised, overnight interest-free and inventory-free. But it is maliciously charging inventory fees midway

I have confirmed with the platform that I am a senior overnight interest exemption level interest, and no overnight interest will be charged for holding positions overnight. On the night of August 9th, I added more funds, and I held a lot of gold orders, and I was ready to buy the bottom. As a result, I woke up in the morning and looked at the floating loss and didn’t say anything (willing to bet and admit defeat), but exness actually reversed and charged me 3 times the inventory fee. You have agreed before that no inventory fee will be charged, and you can trade with confidence, etc. Do you slap your exness in the face? Don't play if you can't afford it! Strongly urge to return the $348.32 that charged me 3 times the inventory fee.

[Object]

ExnessExness

[Amount] $348(USD)

Hong Kong China Hong Kong China 2023-09-28 15:02

Resolved

The slippage of FOREX.com was nearly 40, leading to liquidation

I bought 1.5 lots of GBPNZD at 22:40 on August 15th on FOREX.com, and the spread jumped from 7 to 15 and then to 45 at 5:00 in the morning of August 16. It remained until 5:05 when the position was closed and the spread dropped. The spread slippage is nearly 402.

[Object]

FOREX.comFOREX.com

[Amount] $418(USD)

Hong Kong China Hong Kong China 2023-09-26 09:02

Resolved

Withdrawal does not arrive for a month

I submitted a withdrawal request on August 5th. It has not been paid. Every time the customer service is delayed to the finance department, and no reply to emails.

[Object]

AIMSAIMS

[Amount] $2,019(USD)

Hong Kong China Hong Kong China 2023-09-24 14:02

Resolved

The platform with the most expensive inventory fee is in Doo Prime!

If you open a position with 0.1 lot of U.S. crude oil, you will be charged 9.81 for one night’s storage fee! Why don't you rub me? It is not one of the platforms with the most expensive inventory fees in history! ! Rubbish.

[Object]

Doo PrimeDoo Prime

[Amount] $30(USD)

Hong Kong China Hong Kong China 2023-09-24 14:02

Resolved

XM forced liquidation and deducted my profits

Please see the image below. Whenever I make profits, they come up with excuses to deduct them entirely, and they don't even respond to my appeals. This platform is dishonest and extremely shady. Everyone should be cautious and vigilant when dealing with it in the future.

[Object]

XMXM

[Amount] $1,247(USD)

Hong Kong China Hong Kong China 2023-09-24 14:02

Resolved

The number of lots does not match

On July 19th, the number of open positions and closing positions was seriously inconsistent. The number of lots suddenly doubled inexplicably, causing my account to be maliciously liquidated. The number of lots to open a position is 0.11, and the number of lots to liquidate is 0.24. I require the platform to give a reasonable explanation. The following is a screenshot, I lost everything, please give me an explanation and give me reasonable compensation! id: T4904586 Trading account: 1814744

[Object]

Doo PrimeDoo Prime

[Amount] $3,600(USD)

Hong Kong China Hong Kong China 2023-09-24 14:02

Resolved

Romance scam, setting a stop loss and not executing, but stopping the loss at the point where no set

Account number: 251064715 Order number: 42682540, the stop-loss of this order is 1952.8. Order number: 42693859, the stop-loss of this order is 1953, but the two orders stop loss at 1950.55 at the same time, the lowest point of the MT4 platform is 1950.93, also compared the other platform 1951.35. Order number: 42684062. This order did not set a stop loss but was forced to close the position at 1951. If the last two orders were both 1953 stop loss, then my order will not be liquidated below 20, right? It is the reason for slippage, which is not counted as slippage, because the lowest point is 1950.93, but the order was closed at 1950.55, how can you explain it?

[Object]

XMXM

[Amount] $175(USD)

Hong Kong China Hong Kong China 2023-09-24 14:02

Resolved

Profit orders stuck into a loss status because of serious chuck! The quotation didn't change for a few minutes? I didn't notice this before and today I find it's a hug pit with the comparison of two markets!

Previously in this platform, I lost more than three thousand dollars,and I did not pay attention at the time. Today there are still dozens of dollars in my account, just do play. Occasionally I opened two Mt4 pages and compared them, finding it's a hug pit and black platform! No other meaning with the exposure, just remind everyone to be careful to avoid the pit!

[Object]

STARTRADERSTARTRADER

[Amount] $3,000(USD)

$609,139

Amount resolved within one month(USD)

$58,788,919

Accumulative Amount Resolved(USD)

14,280

Number of People Resolved

31 day/case

Processing Speed

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Hong Kong
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