Amount resolved within one month(USD)
$609,139
Number of People Resolved
14,280
WANGMIN4435
The lot size of the opening order amount and the closing order amount do not match, resulting in liquidation.
On July 19th, there was a sudden liquidation, not at the highest point. The liquidation did not occur in 1984, but in 1981. The number of open positions did not match the number of closed positions, and the number of lots suddenly doubled for no reason, resulting in a malicious liquidation. The number of open positions was 0.21 lots, and the number of positions was 0.38 lots in liquidation. The following is a screenshot, I have lost all my money, and now I have a tendency to commit suicide and depressed. Be sure to actively deal with it and give me an explanation! id: G5030964 Trading account: 1815594
Doo Prime
NINI
Request for refund of misoperation
On July 19, 2023, due to a error in background operation, the number of opening and closing positions was seriously inconsistent, and the number of lots suddenly doubled inexplicably, resulting in a malicious liquidation. The number of lots to open a position is 0.21, and the number of lots to liquidate is 0.38. Please check it ASAP and give me an explanation! Attached screenshot. Id: W9767185 Trading account: 1814262
Doo Prime
FX4161270740
The number of open and close positions does not match, leading to liquidation
On July 19, the number of open positions did not match the number of closed positions. The number suddenly doubled for no reason, resulting in a malicious liquidation. The following is a screenshot, I lost everything, please give me an explanation! id: O7386430 Trading account: 1814554
Doo Prime
XIAOCHEER
The platform maliciously adds lots, resulting in liquidation.
The opening lot is 0.41, the closing lot is 0.71. The platform maliciously adds lots, resulting in the liquidation of two trading accounts, with a total of 18,800 positions lost. Account ID: V5604304. Trading account: 1815607, 1814876. The platform must give me a reasonable explanation and compensate me for my liquidation losses!
Doo Prime
wtf
Unable to withdraw money
New users sign up to get a bonus. I asked the customer service, and the customer service said that 0.1 standard lot can be withdrawn, and there is no other requirement. I traded for a month, and when I wanted to withdraw, the platform directly refused to withdraw and deducted all profits.
XM
GUIFEI
Doo Prime does not give out money
Doo Prime says I'm abusing their promotions and won't withdraw my funds. Also deduct interest on all my historical orders.
Doo Prime
JINQIANG
Unable to withdraw money
The withdrawal has not arrived in the account for a long time. Every time I call and ask, they say that they will expedite the processing. They make a lot of excuses and say that they will wait for 48 hours to receive the account. As a result, there is no response for more than half a month.
FOREX.com
ERXIN
Withdrawals are frozen by the bank
It was fine to withdraw US$200 before, but this time I withdraw US$800 and the funds were frozen by the bank.
XM
durianlew
XM prevents me from withdrawing money!
My id is 38393813, and I made a deposit with the digital currency usdt. Several friends made deposits in the same way before. I asked my brother to help deposit funds. Withdrawing cash several times before was no problem. Now I want to withdraw money, but it says that I can't withdraw money because a third party helped me deposit money. Then can I get my principal back for all accounts that I have blown up before? If you make a profit and don't give out the money, don't you have to pay back the liquidated position? If this is the case, it is set from the beginning that third parties cannot deposit funds. I have inquired about other platforms, there are no restrictions on deposits, but there are restrictions on withdrawals. I used real money to deposit XM, and now I want to withdraw cash and mention my private bank account. I also closed my account, and mt4 can't log in directly. Whatever the reason, give my money back.
XM
Tar4833
Withdraw money but not yet
Withdraw from morning It's late now, it's not yet in.
GMI
OXGEN
The deposit requirement is low, and cannot withdraw at all
I have applied for more than 5 withdrawals, but I cannot withdraw due to different reasons each time. The processing time is very long. This platform is a unscrupulous platform.
FXTM
CHEWU1252
The account cannot be logged in, and the customer service does not reply. Request a password change. no emails
The account cannot be logged in, and the customer service does not reply. Request a password change. no emails
FOREX.com
FX2042631191
Unable to withdraw
It is a lie to say that I have failed to log in and withdraw from different places many times, resulting in insufficient credit points and unable to withdraw funds. Return my principal and I will stop trading, and the profits will be given up
XIANG RONG
HUANGJINGE
Automatically traded 10 lots, and the margin was not enough at that time
Automatically traded 10 lots, and the margin was not enough at that time. I didn't place the order.
IC Markets
BO2829
Unable to withdraw money
I met a female netizen from Tantan, and knew that she was doing foreign exchange. I was very curious, so I followed the operation of 100,000 yuan. After earning a small amount of money, she taught me to withdraw more than 5,000 yuan. I later deposited another 200,000 for trading. I don't put any more money into it until the customer service of BitTorrent contacted and said to provide the platform information (I would have to continue to lose money). I will try to withdraw money again. However, it was warned as a risk account, and it said that for the safety of your account funds, no withdrawals will be made.
FOX GLOBAL
feilang
The server is not working, it was unexpectedly shut down on Saturday and Sunday
Today Saturday, I was unable to log in to both the computer and mobile platforms. Usually, building and closing positions on mobile phones often fails, so it's better to try multiple times. The computer may often get stuck reading.
FXCM
FEILONGZAITIAN5743
MT4 connection abnormality
On Saturday and Sunday, the MT4 software was unable to connect and displayed as not connected. Multiple attempts to connect were ineffective!
FXCM
FX3520007468
I’ve lost $5,400 here because of its unreasonable candlestick chart, making my account forced liquidation
I asked the customer manager what happened. The customer manager said the quotations showed were wrong. Account: 740000858
Forex Club
YAO16427
Maliciously increase spreads when big data is released
When big data is released, spreads are maliciously increased, cross currency pairs are sometimes maliciously increased by 60 or 70 spreads, and sometimes more than 100 spreads. As a result, the order that should have been profitable lost.
Ec Markets
FX1714088702
Widen the spread and liquidate positions on June 1
My account is 311563 ,widened the spread and broke the position June 1st
GMI
$609,139
Amount resolved within one month(USD)
$58,788,919
Accumulative Amount Resolved(USD)
14,280
Number of People Resolved
31 day/case
Processing Speed