NINI
Others
compensation
$5,000(USD)
64day8hour
NINIResolved
Doo PrimeReply
Reply
Dear customer, please contact your account manager with the official contact information. And the manager will call you to assist with the order problem. Please keep an eye on the phone number from Hong Kong or an unknown caller. Thank you.
WikiFX Overseas Customer ServiceContact Broker
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
Hong Kong ChinaVerified
NINIStart Mediation
Start Mediation
On July 19, 2023, due to a error in background operation, the number of opening and closing positions was seriously inconsistent, and the number of lots suddenly doubled inexplicably, resulting in a malicious liquidation. The number of lots to open a position is 0.21, and the number of lots to liquidate is 0.38. Please check it ASAP and give me an explanation! Attached screenshot. Id: W9767185 Trading account: 1814262
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