Amount resolved within one month(USD)
$609,139
Number of People Resolved
14,280
BABOSA
EC deliberately liquidated the account
EC liquidated my account. XAU/USD on other platforms fell to around 1930, but only EC fell to 1920.
Ec Markets
XI
Malicious heavy position placing
TMGM agent trades, I deposited money in the TMGM account to follow orders, and lost 5,000 gold in one night!
TMGM
NULINULIZAINULI
Unable to deposit
In the past month, I have often been unable to deposit funds, and when I contacted customer service, they were all perfunctory. As a result, I was unable to deposit money in time and my position was liquidated and I missed the market.
XM
foreverx
Yi Hui will first delete the transaction account and then delete your account
Yi Hui deleted my trading account first, so I communicated with customer service, but did not receive any feedback. The customer service directly deleted all accounts from the backend!
EightCap
Sammi291
Why do I need to make up for the exchange difference when withdrawing currency?
To withdraw USDT currency, you need to make up for the exchange difference, and for USDT, you need to make up for the exchange difference.
NYFX
123182
The ex customer service shirks its responsibility. I transferred a sum of US$300 to the wrong account on October 22. The customer service shirks its responsibility and says that it will be refunded to me after 30 days without any transactions or use.
The ex customer service shirks its responsibility. I transferred a sum of US$300 to the wrong account on October 22. The customer service shirks its responsibility and says that it will be refunded to me after 30 days without any transactions or use.The ex company transferred the wrong account to me but deducted it from my trading account on the same day. The account was trading at the time! But when I transferred the wrong account, they ignored me.
Exness
TANREN
I couldn't withdraw money on the tmgm trading platform. I found out that the platform was fraudulent and a clone. I transferred a total of 222,000 yuan.
I was buying and selling XAU/USD in the tmgm foreign exchange market, but the platform could not withdraw funds. I found that the platform was a clone platform. I've been scammed.
TMGM
dundun6119
Unscrupulous platform!
Unscrupulous platform! Everyone really has to be careful. I trade normally and cannot withdraw money after making a profit. I went to ask the customer service, but the customer service did not give feedback. They canceled my account after a few days without even giving me a reason. I even will not be allowed to withdraw the principal. This is clearly trying to eat my money. Everyone really don't trade on this terrible platform, domestic rights protection is too difficult!
EightCap
ZHANGYU818
The platform refused my withdrawal due to insufficient trading volume.
I deposited 70,000 US dollars through USDT from September to October 2003. During this period, the transaction was not smooth and the loss reached 55,000 US dollars. After I successfully withdrew $10,000 on October 12, the platform refused my withdrawal due to insufficient trading volume. Subsequently, I conducted day trading multiple times as required by the platform, and set the withdrawal amount to 100 US dollars, but was still rejected by the platform. I asked the online customer service how much trading volume is required to withdraw money. The customer service staff said they could not give a specific trading volume. Exness has set overbearing terms to deny users withdrawals, which seriously harms the freedom of traders, and users have expressed strong anger. This approach will lead a large number of users to leave.
Exness
NIYINGWEILAN（XIAOXIAO）
On the pretext of profit, only half of the principal was returned, but there was actually no profit!
There was no profit, but they used the profit as an excuse to refuse to return the original account, and required registration for an unknown platform. After many negotiations, the customer service has finished paying the half and then no response! ! !
Exness
CHONGSHENG5143
The webpage cannot be opened
The homepage suddenly cannot be opened https://www.icmarkets-zce.com/?camp=56118https://www.icmarkets-zce.com/cn/ Neither of these two web pages can be opened.
IC Markets
HUIHAIMOYA4855
No commission for May
The customer traded 417 lots in May, and the platform has been dragging on for various reasons. It has been nearly two months. The previous excuse was that the customer under his name was inexplicably transferred because of a problem in the background, and the customer was transferred after negotiation. It was transferred back, but the commission has been delayed due to the reason of background maintenance. I asked the person in charge of the platform to make statistics and settlements, which would take time, but it has been a month and a half, and person in charge of the platform has been procrastinating for various reasons. When I sent a WeChat massage later, I was even blocked. Then I went to customer service on the official website and said that an account manager negotiated with us to solve the problem.
ZFX
RENSHENGZHUJIAOZIJIDING
The withdrawal has not been received for half a month and the customer service has not responded to the message.
The platform provides technology. I lost half of my money, so I want to withdraw. Now I can’t even make the withdrawal.
MOGAFX
GUDONG67689
Slippage is extremely serious during NFP transactions, and the transaction price of pending orders even far exceeds the price range of that minute. The platform will not compensate
Due to the platform, the slippage was extremely serious, resulting in avoidable losses on my side. Based on this, my request is that the platform needs compensation. My loss is 693.24 US dollars. 1. Transaction time 2023.07.06 15:30:20, transaction ID 1017488, transaction type USDJPY, long order size 0.95, price at this minute 144.020-144.222, actual transaction 144.371 At least $141.55 was lost due to slippage. The actual loss was more 2. Transaction time 2023.07.06 17:00.01 Transaction ID: 1028608 Trading variety USDJPY Long order size 0.80 Price at this minute 144.210-144.581 Actual transaction 144.672 Due to slippage, the order lost $276.33 3. Transaction time 2023.07 .07 15:30.04 Transaction ID: 1069416 Transaction type GBPUSD Long lot size of pending order 0.34 Price at this minute 1.27806-1.27991 Actual transaction 1.28236 Due to slippage, the order lost $124.44 4. Transaction time 2023.07.07 15:30.01 Transaction ID: 1069417 Trading variety AUDUSD. The number of long orders is 0.34. The price at this minute is 0.66379-0.66474. The actual transaction is 0.66796. Due to slippage, the order lost US$150.62.
Ec Markets
John24893
Hard to take a defence
The overnight storage fee plus slippage directly blows up my account. It's too dark, who dares to play.
FxPro
gomarkes is a scammer
I am unable to withdraw funds from go markets
I deposited $20000 in GOMARKETS and was maliciously charged by GOMARKETS during my trading, resulting in a 50% loss in my account. The response from GOMARKETS was that my account was under IB and IB increased my fees, but in reality, I did not register under any IB. Finally, I withdrew the remaining funds, but GOmarkets has not withdrawn funds from me. Please help me expose this platform.
GO MARKETS
Cẩm Hán
Go Market Unable to withdraw
I deposited $20000 in GOMARKETS and was maliciously charged by GOMARKETS during my trading, resulting in a 50% loss in my account. The response from GOMARKETS was that my account was under IB and IB increased my fees, but in reality, I did not register under any IB. Finally, I try to withdrwa the remaining funds, but GOmarkets has not withdrawn funds from me. Please help me expose this platform.
GO MARKETS
A GEZUOGONGYING
Deduct more than 1,400 profit from my account and delete my account transaction record
FX Pro deleted the transaction records of my account, deducted more than 1,400 in profits from me, and directly deducted the profits and deleted the trading account information without giving the customer a chance to appeal.
FxPro
CHENG73417
Depositing money on the platform but it is a fraudulent account
The deposit was from a fraudulent account, which resulted in unsuccessful deposits and eventually a liquidated account. All debit cards and credit cards in my name were frozen by the police, and the platform did not provide explanation or compensation.
TMGM
edc6253
Severe slippage
XUA/USD suffered serious slippage. Stop loss was set at 1820, but it fell to 1880.86.
TMGM
$609,139
Amount resolved within one month(USD)
$58,788,919
Accumulative Amount Resolved(USD)
14,280
Number of People Resolved
31 day/case
Processing Speed