Amount resolved within one month(USD)
$609,139
Number of People Resolved
14,280
FX1332051832
Opening a position maliciously. Automatic EA
My friends and I have been trading forex at FXTM in the past two years, with a total of more than 5 million. We had made profits every month before, but in the end, the platform maliciously opened a position and automated EA, resulting in a liquidated position and a total loss of money.
FXTM
FX3538372042
Unable to deposit
It says it can be deposited and withdrawn 24 hours a day. But failure to make deposit since trying it for several hours
XM
LAODUAN7337
Unable to make deposit
The deposit keeps going up, from 140 to 510 to 3000, and I can’t be contacted online.
XM
SHENKE
Slipped more than a hundred pips! Claim for compensation for the remaining funds after the stop-loss price
MT5 account number 80813211, principal is 2002 dollars. The Stop Loss is set at $1304 and the balance of the account is $698. As a result, the price broke through the stop loss, and the position was not closed! The position was liquidated! Claim compensation for the remaining funds of $698!
XM
NINI7537
The platform agent pretended to be customer service to defraud and deceive me on the pretext of recovering losses. He also maliciously manipulated my account and caused me serious losses.
I met someone who called himself "Teacher Li" in Oriental Fortune Stock on September 4th, claiming that they have a professional team of expert analysts. I deposited 1,500 on the Cpt platform, and he used various words and tricks to ask me to increase my deposit to 5,100. Then he asked me to operate my account, saying that I could double my capital without losing money. Since I had just entered this market and didn’t know much about anything, I agreed to his request. In the past two days, there were thirty or forty orders in my account that were all in the red. After I found out, I stopped operating it for him and changed the password. At this time, he asked him to do the operation again, so that the funds could be doubled. As a result, in less than two hours, my account was reduced to more than 1,600 from the initial deposit of 5,100. Then he found out that I had changed my password again and blocked me. I wanted to withdraw money the next day, but the platform sent me an email saying that my bank card photo was not complete. Then someone who claimed to be Cpt customer service added me on WeChat and told me that the information was wrong and I needed to apply for a withdrawal again. He used various rhetoric skills to deceive me for the second time, saying that if I was not happy working under that agent’s name, he could transfer my account to the company’s platform, so that the exchange could return 10 US dollars to me, and There is no relationship with the previous agent. Because it is a platform customer service, I don’t have too much vigilance. I thought there could really be such a humane company, so I believed it, and he seemed to take special care of me in his words. He said that he was a trader and customer service member of the platform, and he learned that I was an unmarried single woman, and he also used various verbal and emotional deceptions on me. He even asked me to send him nude photos, but I didn’t. On the night of September 13th, he took advantage of me to fall asleep and subjected me to all kinds of personal insults and verbal abuse. Then they performed a series of operations on my account, including brushing orders, causing serious financial losses. Afterwards, I sent an email and called the platform. The platform not only refused to buy it, but also criticized me, saying that I had voluntarily been deceived. Moreover, someone who claimed to be his colleague added me on WeChat and threatened me verbally. Their behavior is disgraceful and hateful.
CPT Markets
freeman49415
Unable to make deposit and in the result, lost more than 200,000 RMB by liquidation.
I have been trading at IC for seven or eight years, there is no problem in depositing or withdrawing funds at ordinary times! I wanted to make deposit last night. However, all channels were faild to do it, which caused my account to be liquidated, resulting in a total loss of more than 33,000 US dollars. It used to be like this all the time, always against me at critical moments. My position was liquidated because I couldn’t made a deposit! If I can done a deposit ,my position woun't be liquidated. I can totally understand if liquidation happens after I made a deposit, but the refusal to deposit caused me to lose so much! ! I hope the supervision can punish the platform, and I hope the platform will compensate me for my losses! ! !
IC Markets
wsndxxy
EightCap forcibly deducted my funds, resulting in liquidation
My name is Wang Dongliang, and my two trading accounts at Eightcap are 80002892 and 862527. My account number 862527 held a very high position on April 10, 2023. Eightcap did not automatically close the order in a timely manner in accordance with the customer agreement. As a result, my account balance was -$8,278.44 when the position was finally closed. On May 1, 2023, Eightcap forcibly transferred US$8,278.44 in my account 80002892 to another of my negative balance accounts, 862527. As a result, all orders in my account 80002892 were forcibly closed the next day due to insufficient margin. Eightcap's behavior on May 1, 2023 was at fault, so I only admit the bills on and before April 30, 2023. The net value of my account 80002892 on April 30, 2023 is US$16,466.72, so Eightcap should pay me $16,466.72. Eightcap only promised to compensate me US$8,278.44, which is unreasonable. Request the platform to immediately compensate me US$16,466.72!
EightCap
BAICAI590
Slippage
GBP/USD short order, the market price changed that day and did not reach 1.22648. As a result, they slipped to this position and have not solved it for half a month.
TMGM
LUOPINGAN（ZHONGGUORENSHOU）
No withdrawal after profit, serious slippage
Liar platform, profits are not given out, slippage is serious, money is lost, profits are not given out, and they find various reasons to refuse to withdraw money. I can't help it either. I just hope that my friends will not be deceived again!
IC Markets
KM60228
Deliberately liquidated my position
XAU/USD opened higher on October 9th. How could my XAU/USD buy order be liquidated? The platform deliberately closed my position at a low price. Please cover my position.
FxPro
58K
The platform deliberately closed my position
Gold opened higher on October 9th. Why was my order liquidated? The platform deliberately closed my position.
FxPro
MAQIAO5430
TMGM account manager restricts deposit and withdrawal channels and will not allow deposits if the position is liquidated.
The trading volume on this platform is usually small, and customers often report problems with deposits and withdrawals. The deposits have been blocked for more than ten minutes, and the account manager has not given a reasonable explanation for the liquidation of the account. It has been several days since the account manager gave a reasonable explanation. As well as the solution, in the future everyone's deposits and withdrawals will be restricted by them. Those who want to liquidate their positions will not be allowed to deposit, and those who want to withdraw funds will not be allowed. Who would trust to do it?
TMGM
51364
I am a user of this platform. From the beginning of opening a position with 10,000 US dollars, I have been relatively aggressive in trading and have made a lot of profits. Now the title is not allowed to withdraw money, saying it is against the rules.
I have always been aggressive in trading, and the number of open positions is large. After catching the market, I have made a lot of profits, and I will not be able to withdraw money for the profit part. Then, where is my violation? Please give me an explanation
TMGM
Maker76856
Malicious slippage resulted in forced liquidation of positions. At the same time, orders that could have been profitable had hundreds of points spread from other platforms, resulting in liquidated positions and losses!
Every time I place an order, my position is liquidated and then reversed. This time I compared it with other platforms, and the spread was dozens or hundreds of points. I argued with the customer service, and he explained that the platform partners were different and the quotations were also different. When I compared it, I looked at it. Normally, when I didn’t place an order, the data was only a few points on the spot. When I placed an order, the spread was hundreds of points. Several times, the orders were profitable, but they all caused me to lose money. I can only expose on this platform, I hope you will not be deceived!
XM
XIAOhhfj
The unscrupulous platform ATFX did not have my trading password, and frantically scalped more than 80 lots. Let me lose all my principal. Compensate me for the loss.
The unscrupulous platform ATFX did not have my trading password, and frantically scalped more than 80 lots. Let me lose all my principal. Compensate me for the loss. I changed my transaction password on July 5, 2023 without telling anyone. The account was maliciously scalped more than 80 lots on July 10, 2023. The IP addresses for sending order instructions are all from other places. ATFX platform compensated me for the loss of 10,000 US dollars.
ATFX
NBYK666
Malicious operations lead to liquidation
CXM foreign exchange custody malicious liquidation, scammer platform!
CXM Trading
Sun1852
Fp Markets does not allow withdrawals
This morning my application for withdrawal was rejected... Then I asked customer service... The customer service said that my withdrawal method was wrong... He asked me to choose AsiaBank to withdraw... But there is no such option at all... I originally used paytrust to withdraw money... I was also suggested to use it to withdraw before... but now I was told that it is not possible...
FP Markets
HUA。
Unable to withdraw
I made the withdrawal at 12 yesterday. Now, it's 11 a.m., I haven't received the money.
AUS GLOBAL
Hello95566
The platform’s malicious slippage caused a liquidation of positions
The account made a short order on a heavy position and, with the highest price being 42.6. For exness’s Pro account, the spread is usually 125. When the position is liquidated, the spread is 400+ and at the moment of liquidation, the spread falls back! The platform maliciously expands the spread, leading to liquidation! If the position hadn’t been liquidated, I could have made hundreds of dollars in profit!
Exness
NINI6230
Boniry scam platform
Boniry scam platform, he teaches you how to trade through IG friends, and the funds are trapped. A little profit will be made and slowly let you invest more funds. His IG hap.175
ATFX
$609,139
Amount resolved within one month(USD)
$58,788,919
Accumulative Amount Resolved(USD)
14,280
Number of People Resolved
31 day/case
Processing Speed