ExnessReply

2023-10-19 13:49

Reply

您好，关于您的问题可以将您的具体情况与平台24小时客服联系，您也可以使用注册邮箱发送至support@exness.com官方客服邮箱（请确保是正确邮箱）。若您已经与我们官方客服有过沟通，请依旧回复邮件或咨询官网在线24小时客服。谢谢.

ZHANGYU818Start Mediation

2023-10-18 11:21

China

Start Mediation

I deposited 70,000 US dollars through USDT from September to October 2003. During this period, the transaction was not smooth and the loss reached 55,000 US dollars. After I successfully withdrew $10,000 on October 12, the platform refused my withdrawal due to insufficient trading volume. Subsequently, I conducted day trading multiple times as required by the platform, and set the withdrawal amount to 100 US dollars, but was still rejected by the platform. I asked the online customer service how much trading volume is required to withdraw money. The customer service staff said they could not give a specific trading volume. Exness has set overbearing terms to deny users withdrawals, which seriously harms the freedom of traders, and users have expressed strong anger. This approach will lead a large number of users to leave.