Investor embarked on their journey with FXPRIMUS, depositing $2000 and diligently following the broker's guidance, which resulted in a healthy profit of $3000. Eager to reap the rewards of their efforts, Investor initiated a $5000 withdrawal request. What should have been a simple process spiraled into a nightmare as Investor found themselves unable to complete the withdrawal. Anxious and frustrated, they turned to FXPRIMUS's customer service for help. Here's where the problem escalated; Investor's calls for assistance went unanswered. Their messages and pleas seemed to fall into a void, intensifying their already precarious situation. This unresponsiveness from FXPRIMUS's customer service further complicated Investor's predicament, exposing a critical issue in the industry. Reliable and responsive customer support is vital for traders to address concerns and resolve issues efficiently. In its absence, traders like Investor are left in a state of vulnerability and distress.