FX2916554369
Unable to withdraw
compensation
$3,974(USD)
49day17hour
FX2916554369Resolved
AUS GLOBALReply
Reply
According the risk control department, the customer was involved in illegal price manipulation via his trading account. The large positions he held took a heavy toll on orders' smooth entry into the market. As for the customer like this, we have frozen the related trading account, while terminating our cooperation. The principal has been refunded without any deduction. So far, the withdrawal has been processed completely.
WikiFX Overseas Customer ServiceContact Broker
Contact Broker
WikiFX Mediation CenterVerified
Verified
FX2916554369Start Mediation
Start Mediation
On July 5, HK50 formed a false breakthrough after double bottom, and then broke through the neckline (the red horizontal line in the picture). According to the morphological trading theory, I predicted that the HK50 would go downward. So I tried to short HK50 in the European market. The US market confirmed the signal. After a little floating, I further increased my position several times with intervals of 3 hours, 4 hours, and 5 hours. There are only 10 contracts in each lot of HSI of AUS GLOBAL, which is a small lot. I only opened 10 lots with a capital of 13,000 US dollars, and the prepayment ratio was around 500%. On the second day, the profit plummeted to 3177 US dollars, and the profit was only 20%. It is not considered a heavy position at all, which is completely manual trading. I held the position for 18 hours, and there is no violation at all !!! After making a profit, this broker erased all the profits on the grounds of heavy position. I have never seen such a fraud !!! And after deducting the profit, the remaining funds in the account are withdrawn with the exchange rate of only 6.7, which is very disgusting. On that day, their exchange rate was 7.28, and the normal withdrawal exchange rate was 7.18, but I received the funds in UnionPay, and the calculated exchange rate was only 6.7. I should receive 90453.64 yuan with the normal exchange rate of 7.18. But in fact, only 84,753 yuan was received, and the exchange rate difference was 5,700. It's disgusting. I ask AUS Global to return the funds of 3177 US dollars they maliciously deducted and the exchange difference of 5700 yuan! !
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